All payments are made securely through Paypal. Paypal accepts Visa, Mastercard, American
Express, and Discover.
We offer free outgoing ground shipping on orders shipped within the U.S.(*orders placed in Hawaii & Alaska will be charged an additional $15 to standard shipping rates). All orders are shipped ground which takes 5 to 7 business days, if you would like a faster shipping method, please email your request to email@example.com.
For international shipments, please email firstname.lastname@example.org for shipping rates.
In some cases customers are responsible for shipping charges; if the order is undeliverable, needs to be resent, or is returned/exchanged. Antoinette Lee Designs is not responsible for lost packages shipped to an incorrect or incomplete address provided by the customer.
Note: Special deals & offers by third parties may include different policies which may include shipping charges. Please refer to specific offer for details.
TIME OF DELIVERY
Most of our items we have available in stock and will be shipped out in 24-48 hours once we receive your order. If we are out of stock of a current item; we will notify you immediately for an exchange or refund.
RETURN AND EXCHANGE POLICY
Items may be returned for exchange or refund of the purchase price minus outgoing shipping costs. Please notify us by email to email@example.com to receive return address information.
All items must be in original condition with all tags attached and postmarked within fourteen days of the received shipping date. Please place the bag safely in the box and include a copy of the sales receipt. Customers are responsible for return shipping fees.
Note: Special deals & offers by third parties may include different return policies and may not accept returns. Please refer to specific offer for details.
All materials for each handbag are carefully selected and hand-cut. Any changes in color or shape are characteristic to each bag & should not be considered as a fault.
CARE OF BAGS
All materials used by Antoinette Lee Designs are made of the finest quality
leather and suede. Please keep new by treating with weatherproof protection and
care. Please keep all gold hardware looking shiny and new by buffing with a polishing cloth.